SAIT is recommending that owners/managers of departmental software post alerts regarding the upcoming Duo 2FA requirement for students. This message may help student users avoid interruptions to important systems which can impact exams, jobs, or access to critical support services. Some of the systems that students log into with NetID are: HuskyCT CSD MyAccess PyraMed […]
News
Starting Aug 1: Office 365 May Require Duo 2FA
ITS Will Enable Microsoft 365 Security Feature to Identify “High Risk” Connections A new security feature will be rolled out to faculty, staff, and other employees on August 1, 2022. This feature will seek to identify “high risk” behaviors and apply additional security measures to prevent malicious connections. Employees can expect to occasionally authenticate with […]
FileLocker & Dropbox Retiring in 2022
Two UConn file transfer services will be retiring soon. Dropbox (dropbox.uconn.edu) — provides large file sharing for files up to 100GB. FileLocker (filelocker.uconn.edu) — a temporary file storage system that enables secure file sharing. ITS will formally retire both services in 2022. Going forward, Microsoft OneDrive can be used to securely request and share files […]
New Ticket System for SAIT Help Requests
SAIT launched a new ticketing system for IT support requests on June 21, 2021. The new system is called Jira and replaces the old system called Request Tracker (RT). Jira allows SAIT staff to manage and route incoming requests, track issue histories and communicate with requestors. This system is also used by ITS and other […]
System Outage Monday, April 26, 2021
Planned Outage: Data center firewall reboot on Monday, April 26, between 5:30am – 7:30am. ITS has scheduled a reboot of the data center firewall on Monday, during the maintenance window. Some Student Affairs services will lose connectivity for approximately 15 minutes when the reboot occurs. This will affect VPN, remote access, printing, file services and […]