Get IT Help

How to Submit Support Tickets

  • Send a detailed email to sait@uconn.edu. This will automatically generate a new ticket request in Jira.
  • Call our support line at 860-486-8992 to speak with Customer Support staff. They will create a ticket in Jira for your support issue.

How to View Support Tickets

View and update support tickets by visiting Jira Ticket Support ยป
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