IT Student Life & Enrollment (IT-SLE) provides technical support for all departments in the Division of Student Life & Enrollment. This site will explain how your computer and account is set up, what services come with your desktop computer, as well as other services we provide.
About Technology Support from IT-SLE
Inventory/Hardware Moves
We inventory and track most equipment so please contact us if you’d like to have computers or equipment moved. You will see that most equipment will have a bar code on it that we call an SA Tag. You may be asked for this number when you call our help desk to help us identify the equipment you need help with.
Technology Purchases
The Office of the Vice President requires technology purchases (hardware, software, accessories, contracts for IT services for third party enterprise applications, etc.) go through IT-SLE for all departments in the Division of Student Life & Enrollment. This allows for IT-SLE and the Vice President’s office to track technology purchases and identify trends to allow for appropriate budgeting and project planning in addition to ensuring support for these products. For hardware or accessories this includes but may not be limited to any equipment that has the ability to connect to a computer, includes data storage and/or the network (wired and wireless). We have a standard list of products that we purchase which allows for us to give reliable and consistent support to our users. Departments should contact IT-SLE prior to investigating software/hardware purchases so that we can help identify a solution that can be supported.
Department Authorizers
Your department has a designated authorizer that works as a liaison with IT-SLE for any requests that require permission. Permission requests might include access to systems, folders or software installations, purchases, for example. Your department authorizer is a good resource if you have a technology question or are not sure how to proceed with a request.
Printing
Printers will automatically be setup when you log in based on where the computer is located.
Accounts
At UConn, faculty, staff, students, and affiliates receive a unique network identifier (NetID) that is comprised of 3 lower-case letters and 5 numbers. Your NetID remains the same throughout your career at UConn. NetID credentials allow you to log in to a wide variety of computing services at the University of Connecticut, including your UConn email account, university-issued computing devices, HuskyCT, PeopleSoft, etc.
You can manage your NetID and NetID password at netid.uconn.edu.
File Storage
Microsoft 365 cloud storage is the University's preferred choice for general-use storage, accommodating day-to-day files such as text documents, spreadsheets, and course materials. This cloud-based solution ensures access to your data on and off campus.
University data must be stored in one of the locations below to be in compliance with university data standards.
Personal Storage - Microsoft OneDrive:
Faculty, staff, and students have access to OneDrive via Microsoft 365. This cloud-hosted service is where faculty, staff and students should store their files.
Departmental Storage - Microsoft SharePoint:
Faculty, staff, and students have access to SharePoint via Microsoft 365. This cloud-hosted service is where departments and groups should store files.
Learn more about the relationship between OneDrive and SharePoint: OneDrive vs SharePoint